I’ve been involved in testing for upgrading a database to 11gR2 for a while, and I was quite intrigued to see this posting from Mark Bobak. This site uses Netbackup 6.5.4 and the Netbackup database agent to do the backups so this becomes a bit of a showstopper if I can’t backup the database. When you try and run a Netbackup backup against an 11gR2 instance you find the following happens:
Exception [type: SIGSEGV, Address not mapped to object] [ADDR:0x14] [PC:0x3BA6B70D00, strcpy()+16] [flags: 0x0, count: 1]
Errors in file /opt/oracle/diag/rdbms/test11g/TEST11g/trace/TEST11g_ora_2778.trc (incident=29067):
ORA-07445: exception encountered: core dump [strcpy()+16] [SIGSEGV] [ADDR:0x14] [PC:0x3BA6B70D00] [Address not mapped to object] 
Incident details in: /opt/oracle/diag/rdbms/test11g/TEST11g/incident/incdir_29067/TEST11g_ora_2778_i29067.trc
Searching in Metalink for this ORA-07445 error produces document 959015.1. This basically says that yep, the latest version of Netbackup is not compatible with 11gR2.
So do these guys get on the Beta programme and test their software?
Symantec have stated it
will be might be fixed in 6.5.5 and this will have “first availability” from first week of November. However General Availability won’t be until second week of December.
Symantec stated it will be fixed from the next major Netbackup release which is scheduled for first week of February.
6.5.5 Did not contain any new Oracle agent, the agent to be used with 6.5.5 release was still the 6.5.4 agent. I’ve managed to get aboard the Symantec “First Availability” programme and hope to obtain 7.0 on 11th January 2010. Will update on whether 7.0 fixes the issue.